Thought Leadership — Adam Norman RSS



Personal brand as a Major Incident Manager

 Your personal brand is what people say about you when you are not in the room - Jeff Bezos.  In this video, we discuss personal brand for Major Incident Managers.      About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 95 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM® Linkedin Youtube Facebook Twitter Signup for the newsletter   MIM® Podcast Listen on itunes Listen on...

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Authenticity as a Major Incident Manager

 Authenticity as a Major Incident Manager is powerful. In this video we discuss why it matters and how to be more authentic as a leader.       About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 95 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM® Linkedin Youtube Facebook Twitter Signup for the newsletter   MIM® Podcast Listen on itunes Listen on Spotify Listen on Sticher...

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Assertiveness as a Major Incident Manager

 We need to be assertive in the right situations as a aMajor Incident Manager. In this video we discuss assertiveness and how to apply it.      About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 95 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM® Linkedin Youtube Facebook Twitter Signup for the newsletter   MIM® Podcast Listen on itunes Listen on Spotify Listen on Sticher Listen...

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Common mistakes Major Incident Managers make

 In this video we talk about the most common mistakes that Major Incident Managers make.     About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 95 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM® Linkedin Youtube Facebook Twitter Signup for the newsletter   MIM® Podcast Listen on itunes Listen on Spotify Listen on Sticher Listen on google podcasts Listen on TuneIn  

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Why you keep missing initial major incident comms

Initial major incident comms are so important to fast engagement of technical teams and to alert stakeholders, yet many people struggle to meet the initial 15 minute deadline. We talk about the most common reason people fail to hit the comms target.      About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 95 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM® Linkedin Youtube Facebook Twitter...

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