Thought Leadership — bridge call RSS

  In the years of psychometric profiling we have done with clients around the world, technical staff overwhelmingly come out as C for consensuses personality type in the DiSC® framework from Wiley & Sons.  This means we can effectively strategize around how to engage with the teams in way that will substantially improve communication.      About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 96 countries, including the world’s largest business and consumer brands, we drive major incident...

Psychometric profiling is fundamental to good leadership. Find out why this is so important for Major Incident Managers in this video:     About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximise collaboration.With clients in more than 96 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM® Linkedin Youtube Facebook Twitter Signup for the newsletter   MIM® Podcast Listen on itunes Listen on Spotify Listen on Sticher Listen on google podcasts Listen...

Applying the 5 whys technique when running major incidents.

Fault Isolation Mapping for Major Incident Management: (FIM) is a structured process that helps IT teams identify the exact location and cause of a failure within complex systems or networks by isolating and testing specific areas of the infrastructure to identify the fault location. 

 In this video we talk about the most common mistakes that Major Incident Managers make.     About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 95 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM® Linkedin Youtube Facebook Twitter Signup for the newsletter   MIM® Podcast Listen on itunes Listen on Spotify Listen on Sticher Listen on google podcasts Listen on TuneIn