Thought Leadership — softskills RSS

Applying the 5 whys technique when running major incidents.

 Your personal brand is what people say about you when you are not in the room - Jeff Bezos.  In this video, we discuss personal brand for Major Incident Managers.      About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 95 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM® Linkedin Youtube Facebook Twitter Signup for the newsletter   MIM® Podcast Listen on itunes Listen on...

 We need to be assertive in the right situations as a aMajor Incident Manager. In this video we discuss assertiveness and how to apply it.      About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 95 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM® Linkedin Youtube Facebook Twitter Signup for the newsletter   MIM® Podcast Listen on itunes Listen on Spotify Listen on Sticher Listen...

 In this video we talk about the most common mistakes that Major Incident Managers make.     About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 95 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM® Linkedin Youtube Facebook Twitter Signup for the newsletter   MIM® Podcast Listen on itunes Listen on Spotify Listen on Sticher Listen on google podcasts Listen on TuneIn  

You need to have a balance between experienced and less experienced Major Incident Managers in your practice. In this video we talk about how to find a balanced for your Major Incident Practice.    About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 95 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM® Linkedin Youtube Facebook Twitter Signup for the newsletter   MIM® Podcast Listen on itunes...