Major Incident Managers need to train like Navy Seals during downtime. In this video, our CEO, Adam Norman explains how to stay sharp and be prepared for even the worst outages. About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 90 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM® Linkedin Youtube Facebook Twitter Signup for the newsletter MIM® Podcast Listen on itunes Listen on...
In this video we talk about how to hire Major Incident Managers that fit your specific culture and team. Our CEO talks about setting values for your Major Incident Practice and how to apply them to identify the right fit for your practice. About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 90 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM® Linkedin Youtube Facebook Twitter...
Major Incident Management is all about leadership and communication. So, in order to perform as a Major Incident Manager you need to develop your people skills. Here our CEO, Adam Norman shares his top 3 people skills for Major Incident Managers to focus on learning and mastering. About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 90 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM®...
Critical thinking is extremely important for us all, but as Major Incident professionals, we need to be able to determine sound logic, and facts from fiction, then leverage this to gain speed. But, speed in the right direction. About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 90 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.com Connect with MIM® Linkedin Youtube Facebook Twitter Signup for the newsletter ...
Conflict Management is particularly useful for Major Incident Managers. Major Incidents are past paced, often high stress, and occurrences of conflict can be highly charged. Major Incident Managers must master the 5 styles of conflict management so that they understand their options to effectively navigate conflicts. About MIM®MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 80 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. www.majorincidentmanagement.comwww.mimcloudacademy.com Connect with MIM®...
