Critical thinking for major incidents

Critical thinking is extremely important for us all, but as Major Incident professionals, we need to be able to determine sound logic, and facts from fiction, then leverage this to gain speed. But, speed in the right direction.


About MIM®

MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.
We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.

Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.

With clients in more than 90 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses.

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