Top 3 people skills for Major Incident Managers

Major Incident Management is all about leadership and communication. So, in order to perform as a Major Incident Manager you need to develop your people skills. Here our CEO, Adam Norman shares his top 3 people skills for Major Incident Managers to focus on learning and mastering.


About MIM®

MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.
We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.

Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.

With clients in more than 90 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses.

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