As a major incident professional you must check in with each action owner at the halfway point. It allows you to either a) get the action back on track b) call the delay out early and maintain stakeholder confidence.
MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.
We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.
Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.
With clients in more than 90 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses.
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