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Thought Leadership — Major Incident objectives RSS



Does a career in Major Incident Management set you up for long term career success?

Snippet: We reviewed over 200 job ads for the top jobs, CEO, CIO, Managing Director, IT Director and Head of Service Delivery to identify the most sought-after skills and how it relates to the skills and knowledge acquired by Major Incident Managers and positions them for career success.  The article: It has long fascinated me that those that succeed in IT Major Incident Management often go on to succeed long-term in their careers. If I had to provide a solid guess at why that is, it would probably be something along the lines of: At it’s core, Major Incident Management is about Leadership, further to that, it is mostly about the leadership of people and resources who are not in...

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Why do major incidents occur?

No matter how good or how robust your IT infrastructure and systems are, incidents and major incidents are inevitable. The more complex your IT environment, the more likely a major incident is to occur. Some of the more common reasons that major incidents occur include: Increased demand or load Failure of IT assets Changes made to the IT environment Human error Configuration conflicts

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