In this episode, MIM founder and CEO, Adam Norman sits down with Andrew Jelley from O2 Telefonica, Andrew is the Head of Major Incident and Change Management. Andrew and Adam discuss major incidents in Telco, leadership and the qualities of great Major Incident Managers Listen on itunes Listen on Spotify Listen on Sticher Listen on google podcasts Listen on TuneIn About MIM®MIM® is the professional body dedicated to global best practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 80 countries, including the world’s largest business...
In this episode, MIM founder and CEO, Adam Norman sits down with Andrew Luria a Senior Director of Major Incident Management at ADP. They discuss Andrew's 25-year journey with ADP, building out a global Major Incident function, how he selects, leads and promotes his staff and how the function has evolved. Listen on itunes Listen on Spotify Listen on Sticher Listen on google podcasts Listen on TuneIn About MIM®MIM® is the professional body dedicated to global best practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients...
In this episode MIM founder and CEO, Adam Norman sits down with Jason Woosnam a Major Incident Manager at JPMorgan Chase & Co. They discuss Jason's 22 year career in the military, and the transition into the corporate world. Jason has also worked in Major Incident Management at FDM and National Grid. Jason and Adam explore thoughts on Major Incident Management, the community and the pressures of working in the financial sector. Listen on itunes Listen on Spotify Listen on Sticher Listen on google podcasts Listen on TuneIn About MIM®MIM® is the professional body dedicated to global best practice for IT Major Incident Management®.We are transforming the way companies, professionals and IT Operations, reduce...
