In this episode, MIM founder and CEO, Adam Norman sits down with Andrew Luria a Senior Director of Major Incident Management at ADP. They discuss Andrew's 25-year journey with ADP, building out a global Major Incident function, how he selects, leads and promotes his staff and how the function has evolved.
MIM® is the professional body dedicated to global best practice for IT Major Incident Management®.
We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.
Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.
With clients in more than 76 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses.
Interested in coming on the show? Got an interesting Major Incident story?
Contact the team: firstname.lastname@example.org
Interested in sponsoring the podcast?
Contact Emily Davies, Operations Director: Emily@majorincidentmanagement.com