Leadership styles for Major Incident Management

In our (MIM®'s) Global Best Practice in IT Major Incident Management® Training and Certification programmes we teach leadership and communication skills to create effective leaders during major incidents. In this short video, we talk about 3 leadership styles and when they should be used.



About MIM®

MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.
We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.

Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.

With clients in more than 80 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses.


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