3 Phases of a Major Incident and sub-objectives

In our Global Best Practice in IT Major Incident Management®, we split the Major Incident Process into 3 phases, in this video we talk about the primary objective of Major Incident Management, the 3 phases and the sub-objectives of each of these phases.




About MIM®

MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.
We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.

Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.

With clients in more than 80 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses.


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