In this episode, MIM founder and CEO, Adam Norman sits down with Thomas Munson, Thomas is the NOC Manager at Box. Thomas and Adam discuss major incidents from a NOC perspective and the difference between working for large corporates and Scale-up Tech companies.
MIM® is the professional body dedicated to global best practice for IT Major Incident Management®.
We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.
Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.
With clients in more than 80 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses.
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Interested in coming on the show? Got an interesting Major Incident story?
Contact the team: firstname.lastname@example.org
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Contact Emily Davies, Operations Director: Emily@majorincidentmanagement.com