Initial major incident comms are so important to fast engagement of technical teams and to alert stakeholders, yet many people struggle to meet the initial 15 minute deadline. We talk about the most common reason people fail to hit the comms target.
MIM® is the professional body dedicated to Global Best Practice for IT Major Incident Management®.
We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.
Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.
With clients in more than 95 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses.
Connect with MIM®