The unmissable event for Major Incident & Problem Management professionals.
Why will thousands of professionals come together online this October? Three reasons: incredible speakers, valuable networking, and best-in-class suppliers. Starting October 30th, be inspired by leaders in the industry and meet top global suppliers of software, tech and more.
EXPERIENCE A BREADTH OF INSIGHTS
1 day
+On-demand
20+
Speakers
4k+
Attendees
80+
Countries
All
Online
Speakers
Adam Norman
CEO
MIM® & Problem Management Co.
Allan Ramiro
Senior Escalation and Incident Manager
Snowflake
Claudia Mendoza
Major Incident Management Lead
Atos
Graeme Muller
Major Incident Response & Analysis
ABSA Group
Damian Heyman
Director of Global Major Incident Management
Thomson Reuters
Connor Brincat-Lomax
Major Incident and Problem Management Lead
Brakes UK
Zac Till
Incident Response Program Manager
Candescent
Stephen Hudson
Senior Manager, Global Incident Management
Diebold Nixdorf
Conference Tracks
Process cover all things related to major incident process creation, development and structure.
People topics cover leadership, interpersonal skills, psychometric profiling, culture and the organisation of team and individuals.
Tools topics contain knowledge around software and tools to enable faster detection, communication, management and resolution of major incidents.
Continual improvement topics discuss the MIM® Stakeholder Experience™ Methodology for improving a major incident practice, as well as other methodologies for improving a major incident practice.
Transformation covers the complete reassessment and overhaul of an organisations Major Incident capabilities and practice.
Design topics cover the planning, conceptualisation, creation and implementation of a major incident practice and supporting systems and practices.
SRE topics are dedicated to the practice of Site Reliability Engineering.
Finance and Budget topics are related to the fiducial responsibility of running, billing and maintaining a major incident practice within the operation.
LEARNING
IT Major Incident leaders, technology and industry experts discuss key insights, best practices, and solutions that can help your career, and transform your organisation’s Major Incident function.
NETWORKING
Make valuable connections and meet peers and mentors in your industry. Explore, learn, connect, network, with thousands of like-minded global MIM professionals in the Networking Lounge.
CONNECTING
Where cutting edge meets curiosity. The MIM Expo Hall at #MIMEXPO2024 is your one-stop destination to finding the right products and providers to help your organisation, from leading industry innovators and suppliers. Watch product demos, download white papers, product catalogues and lots more content.
THE MIM® AWARDS™
As part of the sixth annual MIM Expo the MIM AWARDS™ will be held for a third year running to recognise companies and individuals' achievements in pursuit of Major Incident excellence.
RECOGNISING EXCELLENCE
There are three categories and awards to be won:
Entries open now.
The Problem Management Co.
For the first year ever, the MIM Expo will now include Problem Management. We launched the Problem Management Co. earlier this year providing the same high quality best practice standards as MIM®, it only seemed natural to bring together Problem Managers from around the world, alongside their Major Incident counterparts at the Expo. We will have a range of speakers and topics specific to Problem Management.
SPONSORS + PARTNERS
Interested in becoming a sponsor and connecting with the global Major Incident Community?
or email us info@majorincidentmanagement.com
