In this episode, MIM founder and CEO, Adam Norman sits down with Dan Walker a Service Operations Manager from Cityfibre. Dan and Adam discuss the journey Cityfibre has been on, creating and implementing a new Major Incident function. Cityfibre is on a mission to become the UK's third digital infrastructure provider alongside BT and Virgin. They are investing £4bn.
MIM® is the professional body dedicated to global best practice for IT Major Incident Management®.
We are transforming the way companies, professionals and IT Operations, reduce major incident downtime.
Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.
With clients in more than 80 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses.
Interested in coming on the show? Got an interesting Major Incident story?
Contact the team: firstname.lastname@example.org
Interested in sponsoring the podcast?
Contact Emily Davies, Operations Director: Emily@majorincidentmanagement.com