MIM®
EXPO 2021
The Worldwide Virtual Conference for the IT Major Incident & SRE Community.
Why will 3000 people come together online this September? Three reasons: incredible speakers, valuable networking, and best-in-class suppliers. Starting September 21st, be inspired by leaders in the industry and meet top global suppliers of software, tech and more.
EXPERIENCE A BREADTH OF INSIGHTS
2 days
+On-demand
20+
Speakers
3k+
Attendees
80+
Countries
All
Online
SPEAKERS
VIEW THE AGENDA
ADAM NORMAN
CEO
MIM®
ANDREW LURIA
Senior Director - Major Incident Response
ADP
DAVE ARGENT
Senior Technical Program Manager
Amazon Web Services
SHAUN BROWN
CPO of Workplace Operations Incident Management
Bloomberg
MIKOLAJ PAWLIKOWSKI
Engineering Lead & Author
Bloomberg
THOMAS MUNSON
EMEA NOC Manager
BOX
CONOR McLAUGHLIN
Major Incident Management
BT
NICK COATES
Product Owner Service Status
Broadcom Inc.
SHIVAKUMAR MUNUSWAMY
Global Lead - Major Incidents
Capgemini
DANIEL WALKER
Process Owner Major Incident Management
Cityfibre
ALLAN RAMIRO
Major Incident Manager
Fiserv
SZYMON KRAWCZYK
Service Lead - Critical Incident Management
Fujitsu
ANDREW SKINNER
Global Head of Incident Management
HSBC
ROBERT BARRON
AIOps, ChatOps and SRE Technology, Assets & Architecture
IBM
JASON WOOSNAM
Major Incident Manager
JPMorgan Chase & Co.
ANDREW JELLEY
Head of Major Incident & Change Management
O2 Telefonica
ANIKA MUKHERJI
Software Engineer
Pintrest
MORGAN COLLINS
Principle Engineer, SRE
Salesforce
Conference Tracks
Process cover all things related to major incident process creation, development and structure.
People topics cover leadership, interpersonal skills, psychometric profiling, culture and the organisation of team and individuals.
Tools topics contain knowledge around software and tools to enable faster detection, communication, management and resolution of major incidents.
Continual improvement topics discuss the MIM® Stakeholder Experience™ Methodology for improving a major incident practice, as well as other methodologies for improving a major incident practice.
Transformation covers the complete reassessment and overhaul of an organisations Major Incident capabilities and practice.
Design topics cover the planning, conceptualisation, creation and implementation of a major incident practice and supporting systems and practices.
SRE topics are dedicated to the practice of Site Reliability Engineering.
Finance and Budget topics are related to the fiducial responsibility of running, billing and maintaining a major incident practice within the operation.
LEARNING
IT Major Incident leaders, technology and industry experts discuss key insights, best practices, and solutions that can help your career, and transform your organisation’s Major Incident function.
NETWORKING
Make valuable connections and meet peers and mentors in your industry. Explore, learn, connect, network, with thousands of like-minded global MIM professionals in the Networking Lounge.
CONNECTING
Where cutting edge meets curiosity. The MIM Expo Hall at #MIMEXPO2021 is your one-stop destination to finding the right products and providers to help your organisation, from leading industry innovators and suppliers. Watch product demos, download white papers, product catalogues and lots more content.
THE MIM® AWARDS™
As part of the third annual MIM Expo the MIM AWARDS™ will be held for a second year running to recognise companies and individuals' achievements in pursuit of Major Incident excellence.
RECOGNISING EXCELLENCE
There are three categories and awards to be won:
Entries open now. Closing date for submissions is midnight GMT, September 29th 2021.
SPONSORS + PARTNERS
HEADLINE SPONSOR
INNOVATION LEADERS
INNOVATORS
Interested in becoming a sponsor and connecting with the global Major Incident Community?
or email us info@majorincidentmanagement.com
DON'T MISS OUT