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MIM®

EXPO 2021

21 + 22 September plus 14 days on-demand.

The Worldwide Virtual Conference for the IT Major Incident & SRE Community.

Why will 3000 people come together online this September? Three reasons: incredible speakers, valuable networking, and best-in-class suppliers. Starting September 21st, be inspired by leaders in the industry and meet top global suppliers of software, tech and more.

EXPERIENCE A BREADTH OF INSIGHTS

2 days

+On-demand

20+

Speakers

3k+

Attendees

80+

Countries

All

Online

SPEAKERS

VIEW THE AGENDA

ADAM NORMAN

CEO

MIM®

ANDREW LURIA

Senior Director - Major Incident Response

ADP

DAVE ARGENT

Senior Technical Program Manager

Amazon Web Services

SHAUN BROWN

CPO of Workplace Operations Incident Management

Bloomberg

MIKOLAJ PAWLIKOWSKI

Engineering Lead & Author

Bloomberg

THOMAS MUNSON

EMEA NOC Manager

BOX

NICK COATES

Product Owner Service Status

Broadcom Inc.

SHIVAKUMAR MUNUSWAMY

Global Lead - Major Incidents

Capgemini

DANIEL WALKER

Process Owner Major Incident Management

Cityfibre

ALLAN RAMIRO

Major Incident Manager

Fiserv

SZYMON KRAWCZYK

Service Lead - Critical Incident Management

Fujitsu

ANDREW SKINNER

Global Head of Incident Management

HSBC

ROBERT BARRON

AIOps, ChatOps and SRE Technology, Assets & Architecture

IBM

JASON WOOSNAM

Major Incident Manager

JPMorgan Chase & Co.

ANDREW JELLEY

Head of Major Incident & Change Management

O2 Telefonica

ANIKA MUKHERJI

Software Engineer

Pintrest

MORGAN COLLINS

Principle Engineer, SRE

Salesforce

Conference Tracks

Process

Process cover all things related to major incident process creation, development and structure.

People

People topics cover leadership, interpersonal skills, psychometric profiling, culture and the organisation of team and individuals.

Tools

Tools topics contain knowledge around software and tools to enable faster detection, communication, management and resolution of major incidents.

Continual Improvement

Continual improvement topics discuss the MIM® Stakeholder Experience™ Methodology for improving a major incident practice, as well as other methodologies for improving a major incident practice.

Transformation

Transformation covers the complete reassessment and overhaul of an organisations Major Incident capabilities and practice.

Design

Design topics cover the planning, conceptualisation, creation and implementation of a major incident practice and supporting systems and practices.

SRE

SRE topics are dedicated to the practice of Site Reliability Engineering.

Finance & Budgets

Finance and Budget topics are related to the fiducial responsibility of running, billing and maintaining a major incident practice within the operation.

LEARNING

IT Major Incident leaders, technology and industry experts discuss key insights, best practices, and solutions that can help your career, and transform your organisation’s Major Incident function.

NETWORKING

Make valuable connections and meet peers and mentors in your industry. Explore, learn, connect, network, with thousands of like-minded global MIM professionals in the Networking Lounge.

CONNECTING

Where cutting edge meets curiosity. The MIM Expo Hall at #MIMEXPO2021 is your one-stop destination to finding the right products and providers to help your organisation, from leading industry innovators and suppliers. Watch product demos, download white papers, product catalogues and lots more content.

THE MIM® AWARDS

As part of the third annual MIM Expo the MIM AWARDS™ will be held for a second year running to recognise companies and individuals' achievements in pursuit of Major Incident excellence.

RECOGNISING EXCELLENCE

There are three categories and awards to be won:

  • Major Incident Manager of the year (Individual).
  • Major Incident Transformation of the year (Company).
  • Major Incident Software Innovation of the year (Software company).

Entries open now. Closing date for submissions is midnight GMT, September 29th 2021.

SPONSORS + PARTNERS

HEADLINE SPONSOR

INNOVATION LEADERS

Interested in becoming a sponsor and connecting with the global Major Incident Community?

Contact us here >

or email us info@majorincidentmanagement.com

DON'T MISS OUT