Who is it for
Designed for Managers, Vice Presidents, Heads of Function and Directors responsible for leading or transforming a Major Incident function.
Built for current and future leaders who want to strengthen strategic leadership, improve team performance and create sustainable Major Incident capability.
Develop strategic Major Incident leaders who can create vision, build alignment and lead high-performing teams through sustainable operational change.
You will be able to
From critical infrastructure to financial services and technology, MIM supports teams managing major-impact incidents worldwide.
MIM Director® develops the strategic leadership, operational vision and management capabilities required to lead high-performing Major Incident functions.
Built for current and future leaders, the certification focuses on strengthening vision, alignment, execution, team performance, stakeholder management and continual improvement across the Major Incident function.
Professionals completing the certification are equipped to lead with greater confidence, create sustainable operating models, drive organisational change and elevate Major Incident performance at a strategic level.
COURSE
Overview
Module 1: DiSC® Work of Leaders
Understand the strategic nature of your role as a leader of a Major Incident practice. Explore Vision, Alignment and Execution, and understand your natural leadership style.
Module 2: MIM® Operating System™
Explore the MIM® Operating System™, a complete framework designed to evolve a Major Incident practice and support Major Incident excellence.
Module 3: Vision
Learn how to define a five, three and one-year vision for your practice, craft core values and set your Major Incident function up for success.
Module 4: People
Understand how to assess your people and develop talent acquisition, development and retention strategies aligned to your specific vision.
Module 5: Data
Understand how to leverage data to manage your Major Incident practice more effectively and create your own scorecard.
Module 6: Process
Develop your Major Incident practice operations manual, empower your people and improve outcomes.
Module 7: Issues
Understand the value of openness and inclusion when dealing with issues. Learn a process for solving the issues that block progress towards your Major Incident practice vision.
Module 8: Tools
Define approaches to assessing Major Incident tools and understanding return on investment.
Module 9: Continual Improvement
Recognise the need to build continual improvement into your Major Incident practice so it can constantly evolve and improve.
Module 10: Stakeholders
Understand and strategically manage the key stakeholders connected to your overall Major Incident practice.
Module 11: Momentum
Develop the momentum required to drive towards your Major Incident practice vision and continually achieve practice goals.
Exam
Assessment
- 30-question multiple choice exam
- 1-hour timed assessment
- Digital examination
Become Certified
Upon successful completion of the programme, you’ll receive a MIM Director® certificate as powerful proof of the strategic leadership skills, operational vision and Major Incident capabilities you’ve developed.
