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AGENDA, MIM EXPO 2020

Two days. 20+ speakers. Countless insights.

To help you plan your virtual attendance of the second annual MIM® Expo, here's a rundown of the speakers and sessions that could make a real difference to your career.

23rd NOVEMBER

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09AM

Major Incident Management from a NOC point of view

Thomas Munson

NOC Manager, BOX

10AM

How to build your dream Major Incident function

Alex Cosma

Head of IT Service Management, Square Enix

11AM

Major Incident transformation...the Cityfibre way

Dan Walker

Major Incident Process Owner, Cityfibre

12NOON

Major Incident Management 3.0

Adam Norman

CEO, MIM®

01PM

Pagerduty Sponsored Talk

Shea Martens

Senior Technology Consultant, SAP

 

Mitchell Rose

Senior Programme Manager, SAP

02PM

The O2 Major Incident Strategy & Transformation

Andrew Jelley

Head of Major Incident & Change Management, O2 Telefonica

03PM

STRESSED? Learn to reframe stressful situations with this short meditation.

Headspace.com

 

04PM

Exigence Sponsored Talk

Joseph Roach
VP, Global Infrastructure Operations, McGraw Hill

05PM

Reducing Mean Time to Repair by faster & smarter mobilisation

Andrew Luria

Snr Director, Major Incident Management, ADP

06PM

Performance under pressure: creating a mindset of a world champion athlete

Neil Fachie MBE

Olympic gold medalist and multiple world champion, Author

07PM

How Uber does Incident Management

Ranjib Dey

Production Engineer

24th NOVEMBER

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09AM

From a gimmick to SRE's best friend - the story of chaos engineering

Mikolaj Pawlikowsk

Engineering Lead and Author, Bloomberg

10AM

Proactive vs reactive incident communications

Nick Coates

Product Owner (Service Status), Broadcom Inc

11AM

Tulp: Integrating Artificial Intelligence and Chaos Engineering to learn from Incidents

Yuri Nino

Senior Site Reliability Engineer (SRE), ADL

12NOON

Succeeding and enduring in the Major Incident role

Allan Ramiro

Major Incident Manager, Fiserv

01PM

MIM® Sponsored talk

Adam Norman

CEO, MIM®

02PM

My military to corporate transition

Jason Woosnam

Major Incident Manager, JP Morgan Chase & Co

03PM

PagerDuty Sponsored talk

Leandro Pinto

VP of Engineering, MessageBird

04PM

Effective Stakeholder Management

Shivakumar Munuswamy

Global Lead Major Incident Management, Capgemini

05PM

Major Incident Global Transformation

David Haggis

Head of Resolution Management, Fujitsu

DON'T MISS OUT