GLOBAL VIRTUAL EVENT
What is MIM® Expo

MIM® EXPO is the leading online event for Major Incident professionals, bringing together industry leaders, practitioners, and experts from across the globe for a day of insight, innovation, and operational excellence.

Discover emerging trends, practical strategies, and the latest thinking shaping the future of Major Incident Management.

1
One-day virtual expo
50
Speakers
5k+
Virtual attendees
80+
Countries
Register now
Decoration
Decoration
MIM® EXPO PLATFORM
Explore the Virtual Expo Experience

Navigate the MIM® Virtual Expo through a fully interactive online environment designed to replicate the experience of a live global event.

Access keynote sessions in the virtual Auditorium, connect with peers in the Networking Lounge, explore the Expo Hall, and engage directly with exhibitors, resources, downloadable whitepapers, and live demonstrations — all from your desktop or mobile device.

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EVENT TRACKS
Thematic Tracks

Enjoy focused content streams designed to address the operational, strategic, and technological challenges shaping the future of Major Incident Management, Problem Management and IT service resilience.

Leadership
Leadership
Executive leadership, organisational maturity, stakeholder engagement, governance, and strategic oversight in high-pressure operational environments.
People
People
Leadership behaviours, interpersonal skills, psychometric profiling, communication, culture and the organisation of high-performing teams and individuals.
Operations
Operations
Practical approaches to incident response, service restoration, process improvement, operational readiness and cross-functional coordination.
Technology
Technology
AI, automation, tooling, digital transformation and emerging technologies shaping the future of Major Incident and Problem Management.
Resilience
Resilience
AI, automation, tooling, digital transformation and emerging technologies shaping the future of Major Incident and Problem Management.
People
People
People topics cover leadership, interpersonal skills, psychometric profiling, culture and the organisation of team and individuals.
People
People
People topics cover leadership, interpersonal skills, psychometric profiling, culture and the organisation of team and individuals.
EVENT EXPERIENCE
Experience MIM® Expo

Discover a fully interactive virtual event experience designed to connect the global Major Incident community through expert-led sessions, networking opportunities, and practical industry insight.

Learning
Learning
Gain insight from Major Incident leaders, industry experts, and technology specialists sharing practical strategies, emerging trends, and operational best practice.
Networking
Networking
The most valuable conversations don’t just happen on stage. Through virtual networking lounges, live discussion spaces and shared digital experiences, MIM® Expo connects you with Major Incident and Problem Management professionals from across the globe, so you leave with insight, ideas and relationships that continue long after the event ends.
Expo Hall
Expo Hall
Explore the virtual Expo Hall and discover leading technologies, service providers, and industry solutions shaping the future of Major Incident Management. Access product demonstrations, downloadable white papers and practical resources.

MIM® Virtual expo 2026

Event information

Why attend

MIM® Virtual Expo 2026 is the premier annual event for the global Major Incident community.

Join practitioners, leaders, technology providers, and industry experts for a day of learning, networking, and innovation. Discover emerging trends, explore practical solutions, and gain fresh insight into the challenges and opportunities shaping the future of Major Incident Management.

The Virtual Experience

MIM® Virtual Expo 2026 is a free online event designed to bring together the global Major Incident community in a fully interactive virtual environment.

Attend keynote presentations in the virtual Auditorium, explore the Expo Hall, connect with peers in the Networking Lounge, and access resources from leading technology and service providers — all from your computer or mobile device. The event is organised like a real exhibition, creating an engaging and immersive experience wherever you are.

Who is it for

MIM® Virtual Expo is designed for professionals responsible for managing, supporting, or improving operational resilience and Major Incident capability.

This includes:

  • Major Incident Managers
  • IT Operations Teams
  • Service Management Professionals
  • Command Centre Leaders
  • SRE and Operations Professionals
  • Problem Management Practitioners
  • Technology Leaders and Executives
  • Risk, Resilience, and Business Continuity Professionals

Whether you're building a Major Incident function, leading one, or looking to enhance performance, you'll find valuable insights and connections throughout the event.

Benefits of attending

Attendees will have the opportunity to:

  • Learn from recognised industry experts and thought leaders
  • Explore the latest technologies, services, and innovations
  • Participate in live keynote sessions and Q&A discussions
  • Network with peers from around the world in the Virtual Networking Lounge
  • Discover practical strategies and best practices you can apply immediately
  • Access downloadable resources, whitepapers, demonstrations, and research
  • Connect directly with technology vendors and solution providers
  • Gain new ideas to strengthen resilience, reduce downtime, and improve Major Incident performance
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MAKE AN IMPACT IN OUR GLOBAL COMMUNITY
Partner with MIM®

Partner with MIM® Expo and put your brand in front of a focused global community of IT Major Incident and Problem Management professionals.

As a sponsor, you’ll have the opportunity to build visibility, share your expertise and connect with decision-makers who are actively looking for new ways to transform their processes,  strengthen their teams and improve operational resilience.

Become a Sponsor
MIM AWARDS

About the Awards

The MIM® Awards celebrate the people, teams and organisations raising the standard of Major Incident Management across the globe.

Open to organisations of every size and location, the awards recognise excellence, innovation and achievement across in-house teams, service providers and the wider global Major Incident Management community.

Further details on award categories, entry criteria and key dates will be announced soon.

MIM® EXPO TESTIMONIAL
“The value of the MIM event is the balance of strategic insight and practical advice. I left with ideas we could apply immediately, and a stronger sense of where Major Incident Management is heading.”
MIM® Expo attendee